Category: High Street News

The key to successfully using AI as an independent retailer is to start small. Choose one area where you feel AI could make the most immediate impact, whether that's generating social media posts or drafting quick customer replies.

From managing stock to serving customers, the last thing you need is a new regulation to decipher. However, the Extended Producer Responsibility (EPR) law for packaging, which has been rolling out in the UK, is something you can’t afford to ignore.

High streets across the UK are facing a tough time. Online shopping and changing shopping habits have hit many hard, but some are thriving

Online shopping excels at efficiency; high street shopping must excel at experience. This is arguably the most potent competitive advantage a physical store possesses.

Gen Z expect integration between online and offline shopping, click and collect services, online ordering with in-store pick-up, and robust e-commerce websites

Independent retailers – those unique, locally-owned shops that aren't part of the big national chains, are increasingly stepping into the limelight.